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Webcam is coming up blank / black

description

In Screen2GIF, my Logitech C910 webcam is coming up with a black screen. It isn't even activating the camera.

I've attached a screenshot of my operating system version and the symptom.

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comments

NickeManarin wrote Jun 20, 2016 at 12:27 AM

Are using the webcam elsewhere? This usually happen when the webcam is locked to other program.

hle wrote Nov 30, 2016 at 6:52 AM

This happens to my logitech C510 as well. I can confirm that no other program is using the webcam.

NickeManarin wrote Dec 15, 2016 at 2:36 PM

I sincerely don't know what's happening.

Usually when something crashes, there's a "Logs" folder inside the same folder of the ScreenToGif executable or inside the Documents folder.

Inside that folder, it may be filled with text files, can you share with me?